TicketBot.xyz

A thought out solution for managing support tickets in your server.

TicketBot is a premium ticket system with website history for staff and users to access.
Users are able to get easy support from staff members with tickets on their favorite Discord servers.
With a webpanel to configure settings, admins can create an unique ticket setup.

Some of our features

• Website history
  Permanent access to all previous tickets, both for users and staff. Tickets are automatically saved and can be viewed at any time on our web panel. Users can view their own tickets. Staff can search and view all tickets created at their server.
• Organize in subject
  Tickets can be organized in groups called subjects.
• Create tickets with reactions
  Make it easy for users to get support. Simply click a reaction, and a new ticket is created. Different reactions can be used for different subjects.
• Fully customizable
  Customize evertything, from prefix to language. The settings made sure you can have an unquie experience.
• Unlimited Tickets
  Have as many tickets as you need, with multiple subjects, to better organize the tickets.

Commands

/ticket

Creates a new ticket. If the server uses subjects, you can define the subject with /ticket <subject>
Staff can create tickets for other users, by tagging them last in the command.
Without subjects: /ticket @user
With subjects: /ticket <subject> @user

/close

Closes the ticket/channel you’re in. If you wish to change the close time, you can define a time with /close <time>
Staff can force close tickets, meaning it will close no matter if the user responds.
To do this, use /forceclose, or the alias /fclose

/claim

Staff can claim tickets with this command.
When a ticket is claimed, only the staff who claimed it can answer.

Links

Website: https://ticketbot.xyz/
Invite: https://ticketbot.xyz/invite
Setup: https://ticketbot.xyz/setup
Commands: https://ticketbot.xyz/commands
Discord: https://discord.com/invite/YGzYj7X